Terms and Conditions

Effective Date: November 17, 2025
Last Updated: November 25, 2025
South Florida Multispecialty Medical Group LLC
Address: 8950 SW 74th Ct Suite 1408, Miami, FL 33156
Website: www.sflmedicalgroup.com

1. Acceptance of Terms

By accessing or using the website of South Florida Multispecialty Medical Group (“SFL Medical Group”), you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree, please do not use this website.

2. Scope of Services

• The website provides general information about our medical group, services, and blog content.
• Information provided on the website, including blog articles, is for education and general information only and does not constitute medical advice.
• Neither accessing the website nor submitting forms creates a patient-provider relationship.

3. Medical Disclaimer

• All content, including blog posts, images, and graphics, is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
• Users must consult qualified healthcare providers for medical concerns, diagnoses, or treatment decisions.
• SFL Medical Group does not guarantee the accuracy or completeness of information on the website; use common sense before acting on any information.

4. Patient Responsibilities

• Users agree to provide accurate and complete information on any forms submitted.
• Patients are responsible for appointment attendance, timely communication, and fulfilling payment obligations.
• Medical treatment at our facility may require express and informed consent in accordance with Florida law. If you are a minor, your parent or legal guardian must provide informed consent for care.

5. Appointment Scheduling

• Appointments must be scheduled in advance. Patients are required to provide at least 24 hours’ notice to cancel or reschedule appointments.
• Failure to provide adequate notice for cancellation or rescheduling may result in a cancellation or no-show fee.
• Multiple missed appointments may result in termination of services.

6. Payment Terms and Authorization

• Payments for services rendered are due at the time of service unless otherwise agreed upon.
• The website does not process payments directly but may contain links to third-party payment portals. These portals are governed by their own terms and policies, and SFL Medical Group is not responsible for their content or security.
• Patients may be required to authorize payment or keep a payment method on file for fees, including no-show or late cancellation fees, and administrative charges.

7. Messaging Terms & Conditions

When you opt-in to receive SMS/MMS communications from South Florida Multispecialty Medical Group, you agree to receive appointment reminders, health updates, and customer care messages. Frequency may vary. Message & Data rates may apply. Text STOP to opt-out, Text HELP for assistance or reach us at support@sflmedicalgroup.com or 833-735-3668.

a. Consent to Receive SMS/MMS Communications

By providing your mobile phone number and opting in through our website forms, text keywords, or verbally, you expressly consent to receive SMS/MMS text messages from SFL Medical Group. These messages may include:

• Appointment reminders and confirmations
• Health updates and medical notifications
• Customer care and support messages

b. Message Frequency and Cost

Message frequency may vary based on your appointment schedule and communication preferences. Message and data rates may apply according to your mobile carrier’s plan. You are responsible for any fees charged by your mobile carrier.

c. Opt-Out Instructions

You may opt out of receiving SMS/MMS communications at any time by:

• Replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message
• Calling us at 833-735-3668
• Emailing us at support@sflmedicalgroup.com

After you opt out, you will receive one final confirmation message. Please allow a short processing period for your opt-out request to be completed.

d. Help and Support

For help with SMS/MMS communications, reply HELP to any message or contact us at:

📞 Phone: 833-735-3668
📧 Email: support@sflmedicalgroup.com

e. Supported Carriers

This SMS/MMS service is supported by major U.S. mobile carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Availability may vary by carrier.

f. Privacy and Data Protection

Your mobile phone number and SMS preferences will not be shared with third parties. For more information about how we handle your personal information, please review our Privacy Policy.

g. No Liability for Delivery

SFL Medical Group is not liable for delayed or undelivered messages due to carrier issues, technical problems, or other factors beyond our control. You are responsible for notifying us of any changes to your mobile phone number.

8. HIPAA and Privacy Notice

SFL Medical Group complies with HIPAA and relevant Florida privacy laws. Please refer to our full Privacy Policy and Notice of Privacy Practices for details regarding your protected health information.

We maintain administrative, technical, and physical safeguards to protect patient data.

9. Third-Party Links

The website may contain links to external websites or third-party services. SFL Medical Group is not responsible for the content, privacy, or security of these external sites and makes no warranties regarding their services.

10. User Conduct

• Users agree not to use the website for unlawful purposes or to transmit any harmful, offensive, or infringing content.
• Users must not attempt to gain unauthorized access to systems, data, or information.

11. Intellectual Property

• All website content, including blog posts, graphics, brands, and images, is the exclusive property of SFL Medical Group and protected by copyright laws.
• Use of the website and blog content is permitted only for personal, non-commercial purposes. Redistribution or reproduction is prohibited without written consent.

12. Limitation of Liability

• SFL Medical Group makes no warranties, express or implied, regarding website content, services, or information.
• To the maximum extent permitted by law, SFL Medical Group and its affiliates are not liable for any damages arising from use of the website, including direct, indirect, incidental, or consequential damages.

13. Dispute Resolution and Governing Law

• These Terms and Conditions are governed by the laws of the State of Florida.
• Any disputes relating to the website, services, or these terms shall first be attempted to be resolved through informal negotiation. If not resolved, disputes may be submitted to binding arbitration in accordance with Florida law.

14. Minors

Patients under 18 years of age require parental or legal guardian consent for treatment except where otherwise permitted by law.

15. Accessibility

SFL Medical Group strives to comply with the Americans with Disabilities Act (ADA) and WCAG 2.1 Level AA accessibility standards for public-facing digital properties.

Users experiencing accessibility issues may contact us for alternative access and assistance.

16. Modifications to Terms

SFL Medical Group reserves the right to update, modify, or replace these Terms and Conditions at any time. Continued use of the website constitutes acceptance of changes.

17. Severability

If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable, the remaining provisions remain in full force and effect.

18. Contact Information

For questions about these Terms and Conditions, please contact us at:

📧 Email: support@sflmedicalgroup.com
📞 Phone: 833-735-3668
📍 Address: 8950 SW 74th Ct Suite 1408, Miami, FL 33156

19. Acknowledgment

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.